StateHealthInsuranceProgram

State Health Insurance Program

SHIP Banner.png

The State Health Insurance Assistance Program (SHIP) meets the most universal needs of Medicare beneficiaries. Needs such as understanding their health insurance benefits, bills, and rights. Trained staff and volunteer counselors in all 23 counties and Baltimore City provide in-person and telephone assistance. 

Topics Covered
  • Medicare Part A: Hospital Insurance 
  • Medicare Part B: Medical Insurance 
  • Medicare Part C: Advantage Plans 
  • Medicare Part D: Prescription Drug Plans 
  • Financial Assistance for Low-Income Beneficiaries
  • Billing Issues, Appeals, Denials, and Grievances
  • Medicare Fraud and Abuse
  • Volunteer Opportunities
  • Free Community Presentations

Find your Local SHIP Office
To Volunteer with Your Local SHIP Office 

The Maryland Department of Aging receives funding for this program from the Centers for Medicare & Medicaid Services, the State of Maryland and local governments. SHIP counseling services are confidential and free of charge.

SHIP FAQ and Resources 

Why Choose SHIP?

 

​The State Health Insurance Assistance Program (SHIP) meets the most universal needs of Medicare beneficiaries. Needs such as understanding their health insurance benefits, bills, and rights. Trained staff and volunteer counselors in all 23 counties and Baltimore City provide free, in-person and telephone assistance. 

Topics Covered by SHIP

 

​Trained counselors can provide assistance with:

  • Medicare Part A: Hosptial Insurance
  • Medicare Part B: Medical Insurance
  • Medicare Part C: Advantage Plans
  • Medicare Part D (Prescription Drug Plans)
  • Financial Assistance for Low-Income Beneficiaries
  • Billing Issues, Appeals, Denials, and Grievances
  • Medicare Fraud and Abuse
  • Volunteer Opportunities
  • Free Community Presentations

Volunteer Opportunities

 
​For some, it offers a chance to give something back to their community. For others, it provides an opportunity to develop new skills or build on existing experience and knowledge. See some of our SHIP volunteer stories under the "Video Library" tab.

Flyers

 
State Health Insurance Assistance Program (SHIP)

Drop-In Articles

Video Library

​​



Contact Person: Bernice Hutchinson, Program Manager, 
410-767-1100, bernice.hutchinson@maryland.gov